Case Study

How Smil Dental generated 264 patient enquiries across PPC & social in 6 months

Private Dentistry  ·  PPC & Social  ·  6 Months
Smil Dental — PPC & Social Campaign
Industry
Private Dentistry
Duration
6 Months
Services
PPC & Social
Total Conversions
264
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Project at a glance.

  • IndustryPrivate dentistry
  • Campaign duration6 months (Oct 2024 – Feb 2025)
  • Services usedPPC & Paid Social
  • Top result264 total patient enquiries across all channels
  • Lowest CPL£19 in October 2024, with consistent sub-£25 CPL across PPC
Smil Dental
Smil Dental Challenge

Competing for high-value private dental patients in a crowded market.

Smil Dental offers a range of high-value private treatments — including Invisalign, composite bonding, and dental implants — in a competitive local market where patient acquisition costs can quickly spiral out of control.

Before the campaign, enquiry volume was inconsistent, cost-per-lead was uncontrolled, and the business lacked a reliable, scalable digital acquisition strategy. Their goals were to generate a predictable flow of qualified patient enquiries, hit and sustain sub-£25 CPL across key treatments, maximise the number of bookable consultations from paid media, and expand into social media advertising alongside search to increase reach.

Our Strategy

We built a dual-channel paid media strategy combining high-intent search ads with social retargeting and audience expansion — designed to capture demand at every stage of the decision process for private dental treatment.

High-intent search ads

High-intent search ads

Google Ads campaigns targeting high-intent treatment searches — composite bonding, Invisalign and implants — capturing patients actively looking to book.

Performance Max

Performance Max

Performance Max campaigns extending reach across Google's full inventory to discover new patients beyond search alone.

Conversion tracking

Conversion tracking

Robust conversion tracking set up from day one — tracking calls, form submissions and consultation requests to give clear attribution and enable fast optimisation.

Social retargeting & expansion

Social retargeting & expansion

Paid social campaigns on Meta to retarget warm audiences and expand into new demographics — driving additional leads for composite bonding and Invisalign treatments at competitive CPLs.

The Results

PPC Performance

Oct 1–16: Conversions / CPL / Conversion rate 68 / £19 / 10%
Dec 2024: Leads / CPL 38 / £24.21
Jan 2025: Leads / CPL / Conversion rate 76 / £22.36 / 14.45%
Jan 2025: Phone calls 50
Feb 1–15: Leads / CPL 36 / £24.95

Social Performance

Oct 1–16: Leads / CPL 9 / £25.32
Oct full month: Leads / CPL 12 / £38.62
Jan 2025 composite bonding: Leads / CPL 7 / £42.90
Total PPC + Social conversions across campaign 264

Commercial Impact

264 qualified patient enquiries in six months — generated from a standing start, with CPL consistently held below £25 across PPC.

The campaign gave Smil Dental a predictable, scalable source of private patient enquiries across their highest-value treatments. Rather than relying on word-of-mouth or organic search alone, the business now has a reliable paid media engine that generates booked consultations month after month — with the data and conversion infrastructure in place to scale confidently as investment grows.

Want to attract more high-value patients?

Whether you're keen to build up Invisalign bookings, composite bonding enquiries, or broader private patient acquisition — we can build a paid media strategy that delivers consistent, measurable results at a CPL that works for your practice.

Talk to our team →